Privacy Policy

Last updated: TODO — insert date on launch

This policy explains how Electrician Near ("we", "us", "our") collects and uses your personal information when you contact us or use our website, including the rewire estimate tool. We are the data controller for the information you provide.

Who we are & how to contact us

• Trading name: Electrician Near
• Service area: Birmingham and the surrounding West Midlands (we are a service-area business and travel to customers)
• Email: enquiries@electriciannear.co.uk
• Phone: 07498 928396
• Registered company details / registered address: TODO — add if a registered limited company; otherwise state sole trader
• ICO registration number: TODO — add ICO number (most businesses handling personal data must register)

What information we collect

When you make an enquiry or use the rewire estimate tool, we may collect: your name, phone number, email address and property postcode; details about your property and the work you're considering (property type, bedrooms, bathrooms, age, occupancy, reason for the work and options you're interested in); any message you send us; and technical data such as the pages you visit and marketing referral information (for example UTM parameters from an advert).

How and why we use it (lawful basis)

• To respond to your enquiry and provide an estimate/quotation — on the basis of taking steps to enter into a contract and our legitimate interest in responding to potential customers.
• To arrange and carry out work you ask us to do — to perform our contract with you.
• To send you marketing (e.g. occasional tips or offers) — only where you have given us your consent. You can withdraw consent at any time.
• To keep records and meet legal obligations — on the basis of our legal obligations and legitimate interests.

The rewire estimate tool

Any figure shown by the rewire estimate tool is an initial estimate based on the information you provide, not a fixed quotation. We use the details you enter to prepare an estimate, to understand your enquiry and to contact you about it.

Who we share it with

We do not sell your data. We share it only with service providers who help us run our business, including:

• Our website form provider (Web3Forms), which processes and delivers your enquiry to us.
• Our website host (Netlify).
• Analytics and advertising providers where enabled (e.g. Google, Meta) — TODO — confirm which are active; see Cookie Policy.
• Email/SMS providers if we later enable automated follow-ups — TODO — name provider once configured.

How long we keep it

We keep enquiry and customer data only as long as necessary for the purposes above and to meet legal/accounting requirements. TODO — set your specific retention periods.

Your rights

Under UK data protection law you have the right to access your data, to have it corrected or erased, to restrict or object to processing, and to data portability, as well as the right to withdraw consent to marketing at any time. To exercise any of these, email enquiries@electriciannear.co.uk.

Complaints

If you have a concern you can contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Our website uses cookies and similar technologies as described in our Cookie Policy.

Changes

We may update this policy from time to time. The latest version will always be on this page.